Preamble AUSactive is the peak health and fitness industry association representing over 20,000 AUSactive professionals and 3,500 businesses. We exist to empower the industry to engage more Australians in quality health and fitness services. Our vision is for more Australians to adopt a healthy, active lifestyle. We do this through proactive leadership, engagement, and service excellence. We’re here to professionalise exercise. In pursuit of a professional and accountable health and fitness industry, AUSactive has updated the National Fitness Industry Code of Practice (2021). Designed for operators in the health and fitness industry, the purpose of the Code is to promote appropriate standards of trading, inspire consumer confidence and enable business operators to conduct services in a professional and ethical manner. With the support of the Australian Health and Fitness Industry Standards Council and Law Squared, AUSactive took reference from State and Territory Codes of Practice, the Fitness Australia Business Principles and Guidance for Fitness Business Guide (2015), the current Australian Consumer Law and industry consultation to update the Code of Practice. This Code now represents the new standard of business operation in a contemporary Australian health and fitness industry. Separated into three (3) distinct parts, the National Code of Practice clearly outlines guidance for Standard Business Practice, Consumer Agreements and Terminating a Consumer Agreement. The Code offers clear guidance and principles that is intended to gel with legislative requirements for business operation. This Code is administered by the board of AUSactive and while it is a voluntary Code, it is expected that members of AUSactive will meet the standards set out within it.