Get in touch with Directions by phone or email, or stop by and see us in person. We’ll be happy to assist you.
Get in touch with Directions by phone or email, or stop by and see us in person. We’ll be happy to assist you.
419-841-9838
1-888-508-2228 Member Call Center Hours
8:00 AM - 6:00 PM ET - Monday-Friday
9:00 AM -12:00 PM ET - Saturday
If you would like to make an appointment to meet with a staff member at one of our branches you can request your appointment online. Schedule My Appointment
Credit and debit cardsDebit Card Activation
1-833-541-0780 Debit Card - Lost/Stolen Domestic: 1-800-754-4128 International: 1-727-227-9012 Debit Card Disputes 1-833-995-2888 Credit Card - Lost/Stolen
1-800-325-3678
1-800-991-4961 24-hour Balance Line
1-800-237-6211 Credit Card Disputes
1-800-600-5249 Card Travel Status 1 -888-508-2228 opt.5 Traveling? Update Your Card Travel Status Online
Brenda Covrett VP Growth & Development 419-720-4742 [email protected] Karen Hack Director of Marketing 419-720-4729 [email protected]
Mailing address Directions Credit Union 200 N. St. Clair Street Toledo, Ohio 43604For general questions, you may contact us via email at [email protected] . You may contact us via email at this secure email if you need to send us sensitive files and information.
Branch Locations & ATMsSee a listing of all Directions branch addresses, as well as where you can find an ATM in our network on our Locations and ATMs page.